Privacy Policy
Last updated: 03/10/2025
HireItCo Ltd (trading as Small Tool Hire Co) (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website, services, or contact us.
1. Who We Are
HireItCo Ltd (Company Number: 10603316), trading as Small Tool Hire Co, is the data controller responsible for your personal data.
If you have any questions about this policy or how your data is handled, you can contact us at:
Email: info@smalltoolhire.com
Address: Unit 9 Hall Farm, Main Street, Holwell, LE14 3LR
2. What Data We Collect
We may collect the following types of information:
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Identity Data – name, title, date of birth.
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Contact Data – address, email, telephone number.
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Account Data – login details, purchase history, rental records.
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Payment Data – billing address, card details (processed securely via third-party payment providers).
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Technical Data – IP address, browser type, device type, cookies, and analytics.
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Marketing Preferences – your choices about receiving updates, promotions, and offers.
3. How We Collect Your Data
We collect data when you:
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Browse or use our website.
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Create an account or place an order.
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Hire or purchase goods or services from us.
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Contact us by phone, email, or via web forms.
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Sign up to receive marketing communications.
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Interact with our social media accounts.
4. How We Use Your Data
We use your personal data to:
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Process and manage tool hire and sales orders.
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Deliver and collect goods.
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Manage payments and refunds.
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Provide customer support and respond to enquiries.
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Improve our website and services.
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Send service messages (e.g., confirmations, delivery updates).
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Send marketing communications (where you have consented).
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Comply with legal, accounting, and tax obligations.
5. Legal Basis for Processing
We process personal data only where we have a lawful basis, such as:
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Contract – to fulfil orders or services.
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Consent – where you opt-in to marketing.
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Legal obligation – to comply with tax, insurance, and regulatory requirements.
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Legitimate interests – to improve our services and protect against fraud.
6. Sharing Your Data
We do not sell your personal data. We may share it with:
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Payment providers (for secure transactions).
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Delivery and logistics partners.
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IT and website hosting providers.
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Legal, insurance, or regulatory bodies (where required).
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Professional advisers (accountants, auditors, solicitors).
All third parties are required to keep your data safe and use it only for agreed purposes.